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We are aware of an issue in Christmas Luck Slots that resets the credits to 10,000 when you are playing the game, and then open a new tab or window for Case's Arcade. The game was developed this way; however, we are working on changing how this works. Additionally, our programmers are working on resolving other issues in Christmas Luck Slots regarding credits.
If your credits need to be restored, please contact us by clicking on Help -> Contact Support, and then we can research your credit history.
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