#1 02-13-2021 12:31 pm

mrBart
MVP Member
Posts: 4

banned room members

I'm an MVP as well as an admin on babycritters.  A Member was kicked from the league and banned from the room as well, yet they're still able to come in and bowl???? to me banning a person means they can do NOTHING not chat and not bowl....is there something I'm missing????

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#2 02-14-2021 5:46 pm

Case
Arcade Staff
Posts: 459

Re: banned room members

That should not be the case.  Please have the league file a support request with additional information such as the name of the member and we can check it out.

Banned users should receive a message that they can't play.

Case


Founder and Lead Programmer for Case's Arcade, MyLeague.com and Case's Ladder!

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#3 02-15-2021 3:52 pm

OSG-BONN
MVP Member
Posts: 5

Re: banned room members

Again in bowling arcade or classic no chat...even when i load it in Incognito... This is becoming more than a big issue..we can't do tours with out chat.. you know this causing members to not join tours or to say forget it.  This needs to be resolved  sooner than later...I hate have to move another tour because of no chat

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#4 02-15-2021 4:11 pm

LauraMyLeague
Arcade Staff
Posts: 4

Re: banned room members

That chat issue has been resolved.

We appreciate your patience and apologize for the inconvenience.

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#5 02-18-2021 7:39 am

luella77_
Member
Posts: 2

Re: banned room members

Case..... I have filed a couple complaints, no results what-so-ever!!!.. I sure would like to speak with you in private !  How can I contact you ?

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#6 02-18-2021 10:33 am

Richard
Arcade Staff
Posts: 75

Re: banned room members

luella77_ wrote:

Case..... I have filed a couple complaints, no results what-so-ever!!!.. I sure would like to speak with you in private !  How can I contact you ?

Your complaints were filed and logged in our system, thank you!


Staff member of Case's Arcade, MyLeague & Case's Ladder.

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#7 02-18-2021 8:57 pm

luella77_
Member
Posts: 2

Re: banned room members

absolutely nothing was done, they were booted from our league and you let them start their own league, use numerous  fictitious names , use filthy, degrading language and harasses people !!!

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