#1 02-13-2021 12:31 pm

mrBart
Member
Posts: 4

banned room members

I'm an MVP as well as an admin on babycritters.  A Member was kicked from the league and banned from the room as well, yet they're still able to come in and bowl???? to me banning a person means they can do NOTHING not chat and not bowl....is there something I'm missing????

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#2 02-14-2021 5:46 pm

Case
Arcade Staff
Posts: 480

Re: banned room members

That should not be the case.  Please have the league file a support request with additional information such as the name of the member and we can check it out.

Banned users should receive a message that they can't play.

Case


Founder and Lead Programmer for Case's Arcade, MyLeague.com and Case's Ladder!

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#3 02-15-2021 3:52 pm

OSG-BONN
MVP Member
Posts: 5

Re: banned room members

Again in bowling arcade or classic no chat...even when i load it in Incognito... This is becoming more than a big issue..we can't do tours with out chat.. you know this causing members to not join tours or to say forget it.  This needs to be resolved  sooner than later...I hate have to move another tour because of no chat

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#4 02-15-2021 4:11 pm

LauraMyLeague
Arcade Staff
Posts: 19

Re: banned room members

That chat issue has been resolved.

We appreciate your patience and apologize for the inconvenience.

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#5 02-18-2021 10:33 am

Richard
Arcade Staff
Posts: 97

Re: banned room members

luella77_ wrote:

Case..... I have filed a couple complaints, no results what-so-ever!!!.. I sure would like to speak with you in private !  How can I contact you ?

Your complaints were filed and logged in our system, thank you!


Staff member of Case's Arcade, MyLeague & Case's Ladder.

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#6 02-18-2021 8:57 pm

luella77_
Member
Posts: 3

Re: banned room members

absolutely nothing was done, they were booted from our league and you let them start their own league, use numerous  fictitious names , use filthy, degrading language and harasses people !!!

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#7 04-04-2021 4:25 am

luella77_
Member
Posts: 3

Re: banned room members

It doesn't matter anymore, I was kicked out of the Morning Monster league because the head admin. has her so called best friend playing there that was caught cheating, admin. ignored it, then I was kicked out for un-sportsman like attitude  because I refuse to say w2g  and gl to that person. She favors her pets in there and is a poor excuse for a Head Administrator. Her rules only applies to certain people in that league.

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#8 04-16-2021 6:31 am

awsmgrlpl
Member
From: southern california
Posts: 19
Website

Re: banned room members

I have several players that still have troubles, for instance. jd we went to host in a tournament tour room instead of my regular room to try it out. to see if it be the room or the program or what ever. Well. JD said that he went to go put the ball to bowl and it still went where it wanted to. we did as yall said. the whole thing. computer wise and all that downloads all that. now the problems still happening. why? can u guys please fix this please? i have asked and asked and it still not fixed. please what do we have to do to get it fixed? please advise. ty all. I hate to complain but i like to get it where we get the players to play and host and still be able to fully play. ty.

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#9 06-02-2021 5:52 pm

awsmgrlpl
Member
From: southern california
Posts: 19
Website

Re: banned room members

I think it has to do with something in the program and the software? that needs to be adjusted, now if i could get the players to call find out. what about the bingo paying for the daubers in the league room? for that particular room?

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#10 09-13-2021 6:11 pm

mdeleo
Member
Posts: 5

Re: banned room members

Well they never got back to any of my concerns either. I don't think that they really care and will only reply to paying members. Sucks right? maybe write a letter to better business bureau.?

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