Case's Arcade Forum

Sandy19577

MVP Member

Posts: 42

mvp dot

Hiya Case
When will I get my yellow dot as a 2 month MVP member...me and a friend both join MVP at sametime last month he got his yellow MVP yellow dot mine still blue what up with that? Ty color=#FF0000

Case

Arcade Staff

Posts: 577

Re: mvp dot

Hiya Case
When will I get my yellow dot as a 2 month MVP member...me and a friend both join MVP at sametime last month he got his yellow MVP yellow dot mine still blue what up with that? Ty color=#FF0000

It looks like you made a new purchase on your account on top of the one that was already there.  This reset your start date.   I have fixed it to you, and I will have someone in the billing department reach out to get having two accounts sorted out tomorrow.

Accounts automatically rebill each month and you won't need to make a new purchase.   If you need to change a card there is a different way we can do that for you.

I'm sorry for the confusion and this is something we will work on improving.

Thanks,
Case

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Founder and Lead Programmer for Case's Arcade, MyLeague.com and Case's Ladder!

Sandy19577

MVP Member

Posts: 42

Re: mvp dot

Ty Richard for your help I needed to change my billing info