#1 05-05-2020 11:02 am

ahgfl007
MVP Member
From: Mary Esther, FL 32569
Posts: 28

madchrisw has NO CHAT marked out and the Chat isn't on screen

I had him go to site settings and his chat is not marked to remove, but the chat screen is completely missing. A little bit of help would be appreciated.

AHGFL007
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THUNDEER

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#2 05-05-2020 11:49 am

Case
Arcade Staff
Posts: 480

Re: madchrisw has NO CHAT marked out and the Chat isn't on screen

Is this still happening for them?  We were doing some upgrades on chat this morning I am wondering if they might have caught us in the middle of changes.   I was able to get into chat using their account just fine.   Please let us know!

Case


Founder and Lead Programmer for Case's Arcade, MyLeague.com and Case's Ladder!

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#3 05-06-2020 11:23 am

ahgfl007
MVP Member
From: Mary Esther, FL 32569
Posts: 28

Re: madchrisw has NO CHAT marked out and the Chat isn't on screen

It's still not there as of my asking his wife this morning.

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#4 05-06-2020 11:45 am

Case
Arcade Staff
Posts: 480

Re: madchrisw has NO CHAT marked out and the Chat isn't on screen

ahgfl007 wrote:

It's still not there as of my asking his wife this morning.

Any idea what browser he is running?   Or if he can try another one?  I'm sure it is related to the chat upgrade we did but it is very strange why he would not be able to get into chat when everyone else is.   I did test as his account and got right in so I am thinking it is something unique about his computer situation.

Case


Founder and Lead Programmer for Case's Arcade, MyLeague.com and Case's Ladder!

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